Last updated: March 2026
We collect information you provide when creating an account (name, email, company name), content you create within the Service (processes, documents, comments), and usage data to improve the Service.
We use your information to provide and improve the Service, communicate with you about your account, process payments, and ensure the security of our platform. We do not sell your personal data to third parties.
Your data is stored securely using industry-standard encryption. Each organization's data is logically isolated through row-level security policies, ensuring your data is only accessible to authorized members of your organization.
Metodiq uses AI services to provide features like process generation and analysis. When you use AI features, relevant process data is sent to our AI providers for processing. This data is not used to train AI models and is handled in accordance with our provider agreements.
We use third-party services for authentication, data storage, AI processing, and payment processing. These services have their own privacy policies and handle data in accordance with their terms.
We retain your data for as long as your account is active. When you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
You have the right to access, correct, or delete your personal data. You may export your data at any time through the Service. To exercise these rights, contact us at privacy@metodiq.com.
We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email. The latest version will always be available on this page.
If you have questions about this Privacy Policy, please contact us at privacy@metodiq.com.